Customer Success Manager Receivables management
(m/f/d) Remote

Do you like to make a change in the FitTech industry with an agile and fast moving team? How about a mentality that values your opinions and ideas? If you feel like contributing to a collection company with a startup atmosphere, then you are exactly right with us. Be a part of the digital transformation of the fitness industry.

your Position in our team

  • Communicate with customers, clients and authorities (especially lawyers) by phone and in writing
  • Contact person for customers regarding the entire handling of the collection process
  • Execution of settlement negotiations and conclusion of payment plans
  • Process files, take over additional projects and support all administrative activities

What you bring to the table

  • Completed commercial apprenticeship, ideally with an additional qualification in receivables management or as a paralegal (m/f/d) or equivalent
  • Organizational talent and excellent communication skills, both on the phone and in writing, in German and ideally also in English
  • Empathic nature and solution-oriented approach, keeping a cool head even in stressful situations
  • Hands-on mentality and an overview of your activities, even with a high workload
  • Confident handling of the MS Office package (Word and Outlook)

your benefits in our company

  • An attractive workplace in our Offices in Germany or Austria or full remote work possible
  • Colleagues who enjoy their work, complete transparency and plenty of freedom for your ideas
  • Our own CashBack sports programme "MySports", which we use to subsidize your sports activities, including a personal trainer and a health coach for all colleagues
  • High level of personal responsibility, quick assumption of responsibility and leads who communicate with you at eye level
  • Flat hierarchies and a motivated and dynamic team

Who we are

We are part of the steadily growing Sport Alliance Group , which in addition to Finion FairPay also includes Finion Capital, Magicline, MySports and
We make it easier for people to access sport by digitalizing the fitness industry. As the market leader in Germany, we rely on the state-of-the-art technologies and methods to create a cloud-based platform that can map all relevant business processes from independent gyms to international chains.
Building on this, we have created a unique ecosystem of innovative products and services in the areas of fintech, e-commerce and lead generation.
More than 300 colleagues are working on new ideas and solutions to lead the industry into the future at our Offices in Mainz, Eisenstadt, Kraków, Hamburg, Krefeld and Cologne. But Sport Alliance is at home everywhere. With our flexible workplace design, we are conquering the whole world.

sounds good?

Then become a part of our team and apply now online. If you have any questions, then feel free to send a mail to:

Due to recent events: In order to protect you and us, our job interviews in the first step are currently only conducted by phone or video phone.  We are also there for you in these special times and look forward to getting to know you.

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