Do you want to make a difference in the FitTech industry as part of an agile and fast-moving team? How about a mentality that values your opinions and ideas? You're the right person to talk to when it comes to complaints and processing chargebacks, act in a service-oriented manner, and have an easy-going personality by nature? Then you've come to the right place.
your position in our team
Be the right contact person for our customers when it comes to the entire processing of payment transactions
Handle complaints and returned debit notes and act as the interface between the customer and the collection company
Juggle with numbers and come up with the right result in order to advise our customers in the best possible way
Take on additional projects, optimize processes and take care of all commercial activities
what you bring to the table
A completed commercial apprenticeship, ideally as a bank clerk, office clerk or equivalent
Affinity for numbers and experience in customer communication via telephone or e-mail in German and English
First experiences with ticket systems and handling the MS Office package
Handson mentality: Keep an overview and a cool head, even in situations with a high workload
Teamwork, customer orientation and conscientiousness
your benefits in our company
An attractive workplace in the heart of Hamburg an flexible arrangement of working time and location possible
Our own fitness studio that can be used free of charge, including a personal trainer for all colleagues
Our own CashBack sports program "MySports", which we use to subsidize your sports activities
High level of personal responsibility, quick assumption of responsibility and leads who communicate with you at eye level
Supply of drinks, fresh fruit and snacks
An attractive BAV subsidy and HVV benefits
Flat hierarchies and a motivated and dynamic team
who we are
As Sport Alliance, we make it easier for people to access sport by digitalizing the fitness industry. As the market leader in Germany, we rely on the state-of-the-art technologies and methods to create a cloud-based platform that can map all relevant business processes from independent gyms to international chains.
Building on this, we have created a unique ecosystem of innovative products and services in the areas of fintech, e-commerce and lead generation.
The Sport Alliance group consists of Magicline, Finion, MySports, bedarf.de and Pay Due and we’re not done yet. Our offices in Hamburg and Cracow are located in the heart of the city centre. Around 200 colleagues are working on new ideas and solutions to lead the industry into the future.
Then become a part of our team and apply now online. If you have any questions, then feel free to get in touch with Sarah Leers (040/429 324 232). You can also send a mail to: firstname.lastname@example.org.
Due to recent events:In order to protect you and us, our job interviews in the first step are currently only conducted by phone or video phone. We are also there for you in these special times and look forward to getting to know you.
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