Do you like to make a change in the FitTech industry with an agile and fast moving team? How about a mentality that values your opinions and ideas? If you want to ensure that gyms continue to be stocked with the goods they need and you want to have a direct line to clients, then you are exactly right with us. Be a part of the digital transformation of the fitness industry.
YOUR POSITION IN OUR TEAM
Inbound telephone client support (order acceptance and processing)
Communication interface between sales, logistics, purchasing, accounting & client
Process incoming e-mails, take over general administrative tasks and support accounting activities
Complaint management and root cause analysis
Dispatch of goods and shop system maintenance
WHAT YOU BRING TO THE TABLE
Completed commercial apprenticeship, ideally in wholesale or in dialog marketing
At least 1 year of professional experience in the field of order processing
Ability to work in a team, client orientation, organizational talent and communication skills (in German as well as in English)
Empathic nature and solution-oriented approach, keeping a cool head even in stressful situations
Confident handling of store systems, e.g. Shopware, sales tools, e.g. Salesforce, communication tools/ticket systems, e.g. Zendesk or 3CX and the Google Suite/MS Office package
YOUR BENEFITS IN OUR COMPANY
An attractive workplace in the heart of Hamburg or mobile working
An own fitness studio that can be used free of charge, including a personal trainer and a health coach for all colleagues
Our own CashBack sports programme "MySports", which we use to subsidize your sports activities
High level of personal responsibility, quick assumption of responsibility and leads who communicate with you at eye level
Supply of drinks, fresh fruit and snacks
An attractive BAV subsidy and HVV benefits
Flat hierarchies and a motivated and dynamic team
WHO WE ARE
As Sport Alliance, we make it easier for people to access sport by digitalizing the fitness industry. As the market leader in Germany, we rely on the state-of-the-art technologies and methods to create a cloud-based platform that can map all relevant business processes from independent gyms to international chains.
Building on this, we have created a unique ecosystem of innovative products and services in the areas of fintech, e-commerce and lead generation.
The Sport Alliance group consists of Magicline, Finion, MySports, bedarf.de and Pay Due and we’re not done yet. Our offices in Hamburg and Cracow are located in the heart of the city centre. Around 200 colleagues are working on new ideas and solutions to lead the industry into the future.
Then become a part of our team and apply now online. If you have any questions, then feel free to get in touch with Roman London (040/42 93 24 234). You can also send a mail to: email@example.com.
Due to recent events: In order to protect you and us, our job interviews in the first step are currently only conducted by phone or video phone. We are also there for you in these special times and look forward to getting to know you.
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